KOHAY Support

The fastest route is Profile → Settings → Help in the app. Your request is linked to your account without sharing a password.

Can't sign in

Check access to your email or try Sign in with Apple again. Passkeys require iCloud Keychain on your device.

Safety

Block the profile and submit a report from the profile or chat. Contact local emergency services if anyone is in immediate danger.

Delete an account

Go to Profile → Settings → Delete account. You can cancel during the 30-day recovery period.

Download your data

Go to Profile → Settings → Download my data. The app asks you to authenticate again before creating the copy.

KOHAY is operated by ФОП ЗОЛОТЬКО ІГОР РОМАНОВИЧ, a Ukrainian individual entrepreneur (Ukraine), who is also the data controller. Support and privacy requests: support@kohay.app

Contact support without signing in

Describe the problem and we will reply to the email you provide. Do not send passwords, sign-in codes or full payment details.

The request and contact email are retained for up to 180 days after resolution.